HUMBL, Inc. (together with its affiliate companies - “HUMBL,” “we,” “our,” or “us”) recognizes the importance of maintaining the security of personal data that we collect.
You are not legally required to provide us with any personal data, and may do so (or avoid doing so) at your own discretion. If you do not wish to provide us with your personal data, or to have it processed by us or any of our Service Providers (defined in Section 4) as described below, please refrain from accessing, using, or registering for our Services. If you are using the Services on behalf of a Merchant that is using the Services, we suggest that you contact the Merchant’s account administrator with any questions about the Service. You should also let the Merchant’s account administrator know if you do not want to be registered to the Services.
(i) User Data: Our Services enable Users and Merchants to connect with each other more easily and to purchase or sell goods and services. HUMBL collects the following types of personal data relating to such individual Users –
(ii) Merchant Data: if you wish to use our Services as a Merchant – either independently or as part of a business account – you will need to open a User account before joining as a Merchant. In such cases, we will also collect the following types of personal data relating to Merchants –
(iii) Website Visitor, CRM & Prospect Data: We collect the following types of personal data concerning our website visitors, Users, Merchants, partners, investors, and prospects –
(iv) Communications Data (with Users, Merchants, prospects etc.): We collect direct interactions and communications with us (including recordings and transcripts of your calls, emails, form submissions and chats with us, e.g., for customer service, user enablement, feedback, support and training purposes, or otherwise through LinkedIn, Facebook, or Twitter).
We collect such data either automatically, through the data subject’s interaction with us or with our Sites or Services, or through third-party services, social media, analytics tools, events we organize or participate in, and other business initiatives.
We use personal data as necessary for the facilitation and performance of our Services, to comply with our legal and contractual obligations, to support our legitimate interests in maintaining and improving our Services, to provide customer service and technical support, and to protect and secure our Users, Merchants, partners, investors, ourselves, and our Services.
Specifically, we use personal data for the following purposes:
We do not sell your personal information, including, though not solely, as defined under the California Consumer Privacy Act (CCPA).
Data Location: Given the fact that HUMBL operates in many jurisdictions worldwide, your personal data may be maintained, processed, and stored by us and our authorized Service Providers (defined below) in multiple locations, including in the United States, the EU, and other jurisdictions, as reasonably necessary for the proper performance and delivery of our Services, or as may be required by law.
Data Retention: We will retain your personal data for as long as it is reasonably necessary for us to maintain and expand our relationship and provide you with our Services and offerings, to comply with our legal and contractual obligations, and to protect ourselves from any potential disputes (i.e., as required by laws applicable to financial solutions, log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with our contractual terms and data retention policy.
Please note that except as required by applicable law or our specific agreements with you, we will not be obligated to retain your personal data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us by e-mail at firstname.lastname@example.org.
Legal Compliance: In exceptional circumstances, we may disclose or allow government and law enforcement officials access to your personal data, in response to a subpoena, search warrant, or court order (or similar requirement), and where such disclosure is necessary to comply with applicable laws and regulations. Such disclosure or access may occur if we believe in good faith that: (a) we are legally compelled to do so; (b) disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing; or (c) such disclosure is required to protect the security or integrity of our Services.
Service Providers: We engage selected third-party companies and individuals to perform services complementary to our own. Such third-party companies and individuals may provide hosting and server co-location services, communications and content delivery networks (CDNs), billing and payment processing services, data and cyber security services, fraud detection and prevention services, web and mobile analytics, e-mail, text messages and web/mobile notification distribution, monitoring and analytics services, data optimization and marketing services, social and advertising networks, content provision, e-mail, voicemails, support, and customer relation management systems, call and session recording services, and legal, financial and compliance advise (collectively, “Service Providers“).
Our Service Providers shall be deemed as ‘processors’ in circumstances where HUMBL assumes the role of ‘controller’; and where HUMBL acts as the ‘processor’ for our Merchants, the Service Provider shall be deemed our ‘sub-processor’, as further described in Section 9 below.
Sharing Personal Data with our Merchants and their own Users: We may share your personal data with the Merchant owning the account to which you are subscribed as a User on behalf of such Merchant, including data and communications concerning your use of the Services or other interactions with us (but only in relation to that Merchant account). In such cases, sharing such data means that the account’s administrator(s) or other individuals that are part of the same Merchant account may access it on behalf of our Merchant, and will be able to monitor and review data such as orders, payments and collection of funds via our Services, as well as access any personal data that was submitted to the Services.
Sharing Data between Users: In order to provide our Services, User profiles may be accessible to other Users. This is required to connect Users based on preferences, location, or other parameters. This allows users to identify, for example, the preferences of other Users or the Merchants that other Users have visited in their proximity.
Sharing Data between Users and Merchants: In order to provide our Services, we also share certain profile details about Users and Merchants with each other. This is required to connect between Users and Merchants based on preferences, location, or other parameters. For example, Users may search for specific goods or for Merchants in their proximity, after which they will be able to contact the relevant Merchant.
Protecting Rights and Safety: We may share your personal data with others if we believe in good faith that this will help protect the rights, property, or personal safety of HUMBL, any of our Users, partners or Merchants, or any members of the general public.
For the avoidance of doubt, HUMBL may share your personal data in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal and/or anonymous. We may transfer, share or otherwise use non-personal data at our sole discretion and without the need for further approval.
Cookies are packets of information sent to your web browser and then sent back by the browser each time it accesses the server that sent the cookie. Some cookies are removed when you close your browser session. These are the “Session Cookies.” Some last for longer periods and are called “Persistent Cookies.” We use both types.
We use Persistent Cookies to remember your log-in details and make it easier for you to log-in the next time you access the Services. We may use this type of cookie and Session Cookies for additional purposes, such as to facilitate the use of the Service’s features and tools.
Please note that if you get a new computer or device, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers), you may also clear the opt-out cookies installed once you opt-out, so an additional opt-out will be necessary to prevent additional tracking.
Service Communications: We may send you notifications (through any of the means available to us, including by email or SMS) of changes or updates to our Services, billing issues, service changes, etc. However, please note that you will not be able to opt-out of receiving certain service communications which are integral to the operation of our Services and your use thereof (like billing notices).
Promotional Communications: We may also notify you about new features, additional offerings, better ways to use the Services, events and special opportunities, or any other information we think you will find valuable. We may provide such notices through any of the contact means available to us (e.g., phone, SMS, mobile notifications, or e-mail), through the Services, or through our marketing campaigns on any other sites or platforms.
If you do not wish to receive such promotional communications, you may notify HUMBL at any time by contacting us at email@example.com, or by following the “unsubscribe”, “stop”, “opt-out” or “change e-mail preferences” instructions contained in the promotional communications you receive.
We and our hosting services implement systems, applications and procedures to secure your personal data, and to reduce the risks of theft, damage, loss of data, or unauthorized access or use of personal data. These measures are aimed to provide reasonable industry standard security. Although we make efforts to protect your privacy, we cannot guarantee that the Services will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
If you wish to exercise your rights under any applicable law, such as the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), to request access to, or to rectify or erase your personal data held with HUMBL, or to restrict or object to such personal data’s processing, or to port such personal data, or to exercise the right to equal services and prices (each to the extent available to you under the laws which apply to you), please contact us at firstname.lastname@example.org. If you are a GDPR-protected individual, you also have the right to lodge a complaint with the relevant supervisory authority in the EU or in the UK as applicable to you.
When you ask us to exercise any of your rights under this policy or applicable law, we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, to avoid disclosure to you of personal data related to others and to ask you to provide further information to better understand the nature and scope of the data to which your request pertains. Such additional information will be then retained by us for legal purposes (e.g., as proof of the identity of the person submitting the request), in accordance with Section 3 above.
We may redact from the data which we will make available to you, any personal data or confidential information related to others.
Certain data protection laws and regulations, such as the GDPR or the CCPA, typically distinguish between two main roles for parties processing personal data: the “controller” (or the “business” under the CCPA), who determines the purposes and means of processing; and the “data processor” (or the “service provider” under the CCPA), who processes the data on behalf of the controller. Below we explain how these roles apply to our Services, to the extent that such laws and regulations apply.
Our Services are not designed to attract children under the age of 16: We do not knowingly collect personal data from children and do not wish to do so. If we learn that a person under the age of 16 is using the Services, we will attempt to prohibit and block such use and will make our best efforts to promptly delete any personal data stored with us with regard to such child. If you believe that we might have any such data, please contact us by e-mail at email@example.com.
EU / UK Representative: Dr. Andreas Mätzler of Prighter has been designated as HUMBL’s representative in the European Union and the United Kingdom for data protection matters. Inquiries regarding our EU & UK privacy practices may be sent by e-mail to firstname.lastname@example.org or by post as follows:
If you are a GDPR-protected individual, you also have the right to lodge a complaint with the relevant supervisory authority in the EU or in the UK as applicable to you.
Last updated: April 16, 2021